Sky box issie

[Paul239]

I've bought a sky q box off eBay and plugged it in, it says I need a viewing card and the remote isn't working can you please help me seems you **bleep** don't like talking on the phone anymore 

[cuke]

You are using an illegally sold box as Sky retain the ownership of all SkyQ hardware. Unfortuntely don't expect any support as Sky consider your box to be stolen..

[PandJ2020]

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@Paul239 wrote:

I've bought a sky q box off eBay 

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You may wish to submit a dispute with eBay as you cannot buy Q boxes and all are owned by Sky.

[Invisiblename]

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@Paul239 wrote:

I've bought a sky q box off eBay and plugged it in, it says I need a viewing card and the remote isn't working can you please help me seems you **bleep** don't like talking on the phone anymore 

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You've been had! That box was stolen equipment as far as Sky are concerned! All Sky Q equipment (apart from the dish) always belongs to Sky and is only loaned to the customer whilst in contract.

[Laing1]

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@Paul239 wrote:

I've bought a sky q box off eBay and plugged it in, it says I need a viewing card and the remote isn't working can you please help me seems you **bleep** don't like talking on the phone anymore 

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@Paul239 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

Sky won't send you a viewing card even if you get through to them and the box you have purchased will never work.

Sky have a way to block boxes that have not been returned to them.

As others have said the seller on ebay has illegaly sold you a stolen box as Sky only loan boxes to customers. 

The best thing is to ask the seller for a refund and if they refuse take it up with ebay who are aware that Q boxes should not be sold