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Discussion topic: Sky box does not work

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This message was authored by SB89ers This message was authored by: SB89ers

Sky box does not work

New Sky Box does not turn on, new card does not work

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky box does not work

Posted by a Superuser, not a Sky employee. Find out more

@SB89ers wrote:

New Sky Box does not turn on, new card does not work


Hi @SB89ers 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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