My screen goes blank every 10 minutes and stays blank for about 15 seconds.

[elizabeth51_]

After 15 seconds the TV resumes normally. But its very frustrating when its happening every 10 minutes.

[Chodley]

Have you tried a new HDMI cable? How long has it been doing this for?

[elizabeth51_]

It only started after I got the new fibre box installed. and no I haven't tried a new cable. I am not great technically but I will get my nephew to try that. Thanks for your reply.

[Chodley]

An odd coincidence perhaps. Can't think of a reason why the new internet connection would cause those symptoms. Unless somehow they are in close proximity and the connection between the sky box and TV was physically affected.

[elizabeth51_]

They are actually in close proximity. But I'll try a new HDMI cable and see what happens. Thanks again for your help.

[Chodley]

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@elizabeth51_ wrote:

They are actually in close proximity. But I'll try a new HDMI cable and see what happens. Thanks again for your help.

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Don't spend more than you need to. Any 18Gbps certified cable will do the job. Amazon basics even. There are some real ripoffs out there.