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Have you tried pressing the Standby button (Amber led) on the front of the Q box. If this turns the Q box on Try completly resetting your Bluetooth remote. Press and hold 7 & 9 together on the remote until it’s led flashes four times. Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
Posted by a Superuser, not a Sky employee. Find out more
I know this is simple but have you checked that the socket is turned on? Have you tried another device in the socket to see if there's a problem with it?
Change the fuse in the plug to see if it has blown.
Virginia. I don’t work for Sky. If I have helped then please leave a like.
