Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester. My good journey to Sky Stream from Sky Q. Click here to read
Have you tried pressing the Standby button (Amber led) on the front of the Q box. If this turns the Q box on Try completly resetting your Bluetooth remote. Press and hold 7 & 9 together on the remote until it’s led flashes four times. Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
Posted by a Superuser, not a Sky employee. Find out more
I know this is simple but have you checked that the socket is turned on? Have you tried another device in the socket to see if there's a problem with it?
Change the fuse in the plug to see if it has blown.
Virginia. I don’t work for Sky. If I have helped then please leave a like.
