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Discussion topic: Sky box and mini box not working

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This message was authored by: Mcnabdeex

Sky box and mini box not working

My sky main box working but says has no internet connection, mini box completely not working asking to set up but wont recognise any buttons i press on remote to try follow through with set up. 

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This message was authored by: Laing1

Re: Sky box and mini box not working

Posted by a Superuser, not a Sky employee. Find out more

@Mcnabdeex wrote:

My sky main box working but says has no internet connection, mini box completely not working asking to set up but wont recognise any buttons i press on remote to try follow through with set up. 


@Mcnabdeex try rebooting your router when tat has rebooted do the same with your main box and finally when your main box is back up and running reboot your mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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