@Lisa-4
You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included.
Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
