Sky apps

[Gazzauk11]

Last few days on sky my apps seem slow and not responsive just say please wait with spinning wheel 

[caesarome]

@Gazzauk11 

Is this on Sky Q, Glass or Stream ?

[Gazzauk11]

Sky Q reset still the same 

[caesarome]

Thanks, I have moved this to the Sky Q forum on here for you.

[oldfella]

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@Gazzauk11 wrote:

Sky Q reset still the same 

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Was reset did you do @Gazzauk11 ?

[Gazzauk11]

Pushed button at back of box 

[oldfella]

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@Gazzauk11 wrote:

Pushed button at back of box 

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Mmm.  So that's on a Q mini box and not the Main Q box?

Is that correct @Gazzauk11 .

If s you need to try a Reset Settings in the main Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.