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Discussion topic: Sky a not working

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This message was authored by: Hol1303

Message posted on ‎12 May 2023 09:26 PM

Sky a not working

Tv in our bedroom has been freezing all week tried so many different things to get it working but still no luck 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎12 May 2023 09:37 PM

Re: Sky a not working

Posted by a Superuser, not a Sky employee. Find out more

@Hol1303  Is this a Sky glass or stream or Sky Q?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: Hol1303

Message posted on ‎12 May 2023 09:40 PM

Re: Sky a not working

Sky Q box 

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Superuser
This message was authored by: Daniel0210

Message posted on ‎13 May 2023 05:58 AM

Re: Sky a not working

Posted by a Superuser, not a Sky employee. Find out more
@Hol1303 wrote:

Tv in our bedroom has been freezing all week tried so many different things to get it working but still no luck 

@Hol1303 

I've moved your post to the appropriate board. What have you tried already? The first things to try are a reboot of the main Q box followed by a reboot of the mini box. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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