All mys shows have been deleted and all recordings/series linked shows have dissapeared.

[RiTaRiz]

All the shows I had record or had planned to recorded have now disappeared. I can't watch the shows that were on the sky q box and everything is empty. Not a single recording. I have tried resetting the box and reconnecting the Internet. It showed me that the satellite and Internet was gone before this had happened. If anyone can help, that would be nice.

[Quoman7]

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@RiTaRiz wrote:

All the shows I had record or had planned to recorded have now disappeared. I can't watch the shows that were on the sky q box and everything is empty. Not a single recording. I have tried resetting the box and reconnecting the Internet. It showed me that the satellite and Internet was gone before this had happened. If anyone can help, that would be nice.

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Hi @RiTaRiz Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?