0

Discussion topic: All mys shows have been deleted and all recordings/series linked shows have dissapeared.

Reply
This message was authored by RiTaRiz This message was authored by: RiTaRiz

All mys shows have been deleted and all recordings/series linked shows have dissapeared.

All the shows I had record or had planned to recorded have now disappeared. I can't watch the shows that were on the sky q box and everything is empty. Not a single recording. I have tried resetting the box and reconnecting the Internet. It showed me that the satellite and Internet was gone before this had happened. If anyone can help, that would be nice.

Reply

All Replies

This message was authored by Quoman7 This message was authored by: Quoman7

Re: All mys shows have been deleted and all recordings/series linked shows have dissapeared.

Posted by a Superuser, not a Sky employee. Find out more

@RiTaRiz wrote:

All the shows I had record or had planned to recorded have now disappeared. I can't watch the shows that were on the sky q box and everything is empty. Not a single recording. I have tried resetting the box and reconnecting the Internet. It showed me that the satellite and Internet was gone before this had happened. If anyone can help, that would be nice.


Hi @RiTaRiz Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

-------------------------------------------------------------------------
I used to have superpowers… But a therapist took them away.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion