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Discussion topic: Sky a box black screen

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This message was authored by Barry7 This message was authored by: Barry7

Sky a box black screen

Sky box intermittently has a black screen when watch tv 

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky a box black screen

Posted by a Superuser, not a Sky employee. Find out more

@Barry7 wrote:

Sky box intermittently has a black screen when watch tv 


Hi @Barry7 

Are you using your Q box in 2160p (UHD) resolution ?
Also make sure that the HDMI cable between Q box and TV is correctly inserted at both ends.

If possible try a different HDMI lead.

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