Discovery + has lost my profile

[Volbeat]

My discovery + profile has gone the day after discovery + would not load. Any idea how to recover my profile  ?. Thanks in advance. 

[Laing1]

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@Volbeat wrote:

My discovery + profile has gone the day after discovery + would not load. Any idea how to recover my profile  ?. Thanks in advance. 

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@Volbeat Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

failing that 

you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

[Volbeat]

I've tried both them options and updated the app.

[xenon81]

Are you able to sign back in to Discovery+? I find it often signs itself out on the Sky box.