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Discussion topic: Sky WiFi and Q issues

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This message was authored by Kelly1580 This message was authored by: Kelly1580

Sky WiFi and Q issues

I'm actually getting sick and tired of the constant sky WiFi dropping in and out and then my sky Q boxes not working properly! every day for the last week I'm have constant WiFi problems, sky Q not working, sky Q mini box not connecting and freezing! Having to power off and reboot 

as soon as I'm out of contract I'm cancelling 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Sky WiFi and Q issues

Posted by a Superuser, not a Sky employee. Find out more

@Kelly1580 wrote:

I'm actually getting sick and tired of the constant sky WiFi dropping in and out and then my sky Q boxes not working properly! every day for the last week I'm have constant WiFi problems, sky Q not working, sky Q mini box not connecting and freezing! Having to power off and reboot 

as soon as I'm out of contract I'm cancelling 


Hi @Kelly1580 In the following order:-

Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?

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