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Discussion topic: Sky TV ..

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Avatar for silverwing29769
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This message was authored by: silverwing29769

Message posted on ‎02 Oct 2023 01:01 PM

Sky TV ..

I have 2 televisions in the property, over the last month or so both TV's keep buffering and freezing during the programmes, and  at different times of the day.

I have reset everything that I possibly can, but the problem is re occurring every day.

I have a sky Q box . Please could you advise . Thankyou 

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Superuser
This message was authored by: TimmyBGood

Message posted on ‎02 Oct 2023 01:02 PM - last edited: ‎02 Oct 2023 01:03 PM

Re: Sky TV ..

Posted by a Superuser, not a Sky employee. Find out more

@silverwing29769 

 

If that's happening during live viewing of content from a numbered channel in the EPG then the typical cause is an issue with dish alignment.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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