Some clarification on Sky uhd/hdr capabilities:
The test cards mentioned above will only work on a main Sky Q box, not a Sky Q mini and will not work if the box is set to hd or these picture resolution modes;1080p, 1080i, 720p and 576p.
The main Sky Q box has to be uhd or hdr capable, as described in the table below. That is why there are two test cards available, one for uhd capable (sdr) box and the other for an hdr capable box. Make sure in the list below, that you have a capable box and you have set your Sky box to run in uhd/ hdr before trying the test cards.
- Press Home on your Sky remote.
- Select Settings then Setup.
- Select Audio visual then Picture resolution.
- Select 2160p (UHD).
- Select 10-bit so you can watch in HDR too. Not sure if your TV supports 10-bit? Select Find it for me. It if can it will select 10-bit, if not it'll select 8-bit and you won't be able to watch in HDR.
- It'll say 'Do you want to save the changes?'. Select Confirm.
UHD = Ultra High Definition (UHD) gives you better picture quality on your TV.
It has four times more pixels than HD TV, so you’ll see more detail when watching sports, movies and TV.
HDR = High Dynamic Range (HDR) gives your picture better colour and contrast. Colours look even more vibrant, and you’re able to see more detail in dark images.
Hardware version number Type of Sky box Software version number HDR-capable? Upgrade available?
32B0xx | Sky Q 2TB | Q250.000.11.00L | No | Yes - you can upgrade to the latest Sky Q 2TB box. |
32B1xx | Sky Q 2TB | Q250.000.11.00L | Yes | No - you're already on the latest Sky Q 2TB box. |
32B2XX | Sky Q 1TB UHD or Sky Q 2TB* | Q250.000.11.00L | Yes | Check the * information below the table. |
32Cxx | Sky Q 1TB | Q250.000.11.00L | No | Yes - you can upgrade to a Sky Q 1TB UHD Box |
32Dxx | Sky Q Mini box | Q250.000.11.00L | No | No - you already have the latest Sky Q Mini box |
*Not sure if you've got a Sky Q 1TB UHD or Sky Q 2TB box?
Check the Music section to confirm your box type:
- Press Home on your Sky Q remote.
- Scroll to Music then select Your music.
- Select Play your music using Airplay. You’ll see your box type listed (e.g. Sky Q 2TB Box2725).
Sky help link to check your box capability;
https://www.sky.com/help/articles/sky-software-updates
Sky Community Superuser. What is a Superuser?
Click here to find outSky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q.
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