Discussion topic: Sky TV Down

This message was authored by: Georgia2198 · ‎20 Dec 2023

Hi, had some issues with my account since canecelling broadband. Sky tv has been down for 5 days now. It came back for 5 minutes this morning and now it's gone again.
Assume this means they've managed to fix the issue, but why has it gone again and how can I get it back?

says I neee to upgrade my subscriptions

This message was authored by: GD1 · ‎20 Dec 2023

@Georgia2198 Sky TV isn't down, as it is delivered by satellite and any outage like that would cause a huge influx of posts.

When you lose live TV is there a No Satellite signal message?

If so it may be a dish related issue. https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Georgia2198 · ‎20 Dec 2023

I actually never mentioned that it was down for everyone. The comments were very person specific and state only an issue with my TV.

it's an issue on their side that they are escalating to fix.

thanks.

Discussion topic: Sky TV Down

Sky TV Down

All Replies

Re: Sky TV Down

Re: Sky TV Down

Was this discussion not helpful?

Search Sky Community

Start a new discussion