Sky Soundbox Firmware

[zodiaceuk]

Hi All,

Does anyone happen to know where I can find Firmware for SkySoundbox please?

My Soundbox has stopped working.
No signal being picked up from HDMI.

This issue happened before and I managed to fix it with a Firmware upgrade...

Unfortunatley, I seem to have lost the USB and I can't find it online...

Can anyone help please?

(I have already been through this article and various others: Fixing problems with your Sky Soundbox - different problem - soundbox unresponsive | Sky Help | Sky....)

[Carljames1980]

Hi,

Here is the latest firmware, it is a few years old. 

https://www.sky.com/help/articles/update-your-sky-soundbox

[zodiaceuk]

Thanks @Carljames1980 ,

Unfortunatley that link doesn't load for me.

[zodiaceuk]

Sorry @Carljames1980 ,

I posted wrong screenshot...

I can get to the artical but when I try to download the file, I get this error:

Hoping someone has a copy saved... or someone @Sky  has it

[Carljames1980]

@zodiaceuk 

Apologies I have have checked that the link worked. 

[Carljames1980]

@zodiaceuk 

Try again. The link appears to be working.

[zodiaceuk]

Hey @Carljames1980,

Deffo not working for me... Tried Chrome & Edge to be sure...

I get this as soon as I click link to download....

If it works for you, are you able to share on G-Drive or something please?

[Carljames1980 · Accepted solution]

Hi @zodiaceuk 

Try this link

https://drive.google.com/file/d/1irDWczfhboRXTwHNTy9FPySMnJ3sYkvH/view?usp=drivesdk

[zodiaceuk]

Thanks @Carljames1980 

Legend!!

Download worked perfectly....

Unfortunatley, unlike last time, it did not resolve my issue 😞

No Audio/Picture on box 😞

[best+of+the+best]

---

@Carljames1980 wrote:

Hi @zodiaceuk 

Try this link

https://drive.google.com/file/d/1irDWczfhboRXTwHNTy9FPySMnJ3sYkvH/view?usp=drivesdk

---

Thanks for the link @Carljames1980 my Sky Soundbox is still going strong with the original firmware my stance is 'if it ain't broke why fix it '.  But it will come in handy if I do need to fix it

[TimmyBGood]

@zodiaceuk 

That was the only update, suggested for early Soundbox units sold back in 2017-18. 

Later units shipped with it applied already.