08 May 2024 04:57 PM
My Sky Q box turns itself off then immediatly back on. Happens about every 30mins, sometimes quicker sometimes slower
08 May 2024 05:03 PM
Posted by a Superuser, not a Sky employee. Find out more
@Robert+Inch wrote:
My Sky Q box turns itself off then immediatly back on. Happens about every 30mins, sometimes quicker sometimes slower
@Robert+Inch You could try resetting the settings in the Q boxes hidden menu.
To enter the hidden menu press the home button and scroll down to settings but do not select settings.
With settings highlighted press 0 0 1 then select
Only Carry out the first Reset being Reset Settings as the others will wipe all recordings.
After the reset you will have to re-pair your remote assuming you are using a bluetooth remote by pressing 1 and 3 together on the remote
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion