Discussion topic: Sky q mini box on red not connected to new router
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Message posted on 08 May 2024 03:13 PM
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Sky q mini box on red not connected to new router
Just had a replacement router not Sky . Updated Sky q box ok and connected . Small q box is on red and I can't get it to connect.
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Message posted on 08 May 2024 05:00 PM
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Re: Sky q mini box on red not connected to new router
@tulipsat68 wrote:
Just had a replacement router not Sky . Updated Sky q box ok and connected . Small q box is on red and I can't get it to connect.
@tulipsat68 firstly Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.
If the above doesnt work have you tried pressing the red light as this is also a button you need to turn on your mini box ie light going to green to connect it to the main box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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