08 May 2024 03:13 PM
Just had a replacement router not Sky . Updated Sky q box ok and connected . Small q box is on red and I can't get it to connect.
08 May 2024 05:00 PM
Posted by a Superuser, not a Sky employee. Find out more
@tulipsat68 wrote:
Just had a replacement router not Sky . Updated Sky q box ok and connected . Small q box is on red and I can't get it to connect.
@tulipsat68 firstly Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.
If the above doesnt work have you tried pressing the red light as this is also a button you need to turn on your mini box ie light going to green to connect it to the main box
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