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Discussion topic: Sky Qbox

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This message was authored by bjac1234 This message was authored by: bjac1234

Sky Qbox

I pay for the freeview channels only and when i turn on my Qbox i get a messaage on sreen telling me to pair it with my viewing card.


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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Sky Qbox

Posted by a Superuser, not a Sky employee. Find out more

@bjac1234 wrote:

I pay for the freeview channels only and when i turn on my Qbox i get a messaage on sreen telling me to pair it with my viewing card.


Hi @bjac1234 

Even if you have Sky Essentials it would still need your viewing card.

Try refreshing your Viewing card.
Home - Settings - System info.
Highlight Viewing card number and then select Setup on the right hand side.
Then select Use this option to trigger a callback

No call is actually made but the Viewing card should be refreshed.

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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Sky Qbox

Posted by a Superuser, not a Sky employee. Find out more

@bjac1234 wrote:

I pay for the freeview channels only and when i turn on my Qbox i get a messaage on sreen telling me to pair it with my viewing card.


Hi @bjac1234 

Even if you have Sky Essentials it would still need your viewing card.

Try refreshing your Viewing card.
Home - Settings - System info.
Highlight Viewing card number and then select Setup on the right hand side.
Then select Use this option to trigger a callback

No call is actually made but the Viewing card should be refreshed.

bjac1234
Topic Author
This message was authored by bjac1234 This message was authored by: bjac1234

Re: Sky Qbox

Thankyou for your reply to my recent Qbox problem.

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