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Discussion topic: Sky Qbix cannot be found on network

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This message was authored by: Anthony29

Sky Qbix cannot be found on network

Error message 

there is a problem finding your Sky Q box on the network 

Attempted reactivating no solution 

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This message was authored by: Laing1

Re: Sky Qbix cannot be found on network

Posted by a Superuser, not a Sky employee. Find out more

@Anthony29 wrote:

Error message 

there is a problem finding your Sky Q box on the network 

Attempted reactivating no solution 


@Anthony29 i am assuming you have mini boxes Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then rebooting the mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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