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Discussion topic: Sky Q with Mesh or Power Adapters

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This message was authored by storeyboy10 This message was authored by: storeyboy10

Sky Q with Mesh or Power Adapters

I have Sky Q and a TP Link Deco X20. Sky Q keeps disconnecting so reverted to just normal Sky router and it works perfectly. (Over WiFi)

 

It's not practical for me to run an Ethernet cable from the Sky router to the Sky box.

 

but I want the benefits of the X20 which provides much better WiFi coverage across rest of the house and my other devices.

 

Would running an Ethernet via Powerline adapters work well (using the X20 Mesh?)

 

What other options do I have? is there a Mesh which is known to work best on Sky Q boxes or are they all the same (I.e. they don't really work?)

 

thanks in advance. 

 

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky Q with Mesh or Power Adapters

Posted by a Superuser, not a Sky employee. Find out more

@storeyboy10 wrote:

I have Sky Q and a TP Link Deco X20. Sky Q keeps disconnecting so reverted to just normal Sky router and it works perfectly. (Over WiFi)

 

It's not practical for me to run an Ethernet cable from the Sky router to the Sky box.

 

but I want the benefits of the X20 which provides much better WiFi coverage across rest of the house and my other devices.

 

Would running an Ethernet via Powerline adapters work well (using the X20 Mesh?)

 

What other options do I have? is there a Mesh which is known to work best on Sky Q boxes or are they all the same (I.e. they don't really work?)

 

thanks in advance. 

 


Hi @storeyboy10 

You could try connecting all Q boxes to your mesh network by Ethernet.

When all boxes are connected by Ethernet you can then switch off all Q box WiFi.

Start with main Q box and first carry out a Network reset with the Ethernet connected.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Select connect wired to non Sky Router (or Sky router if on Sky Broadband). Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.
As soon as it connects go into the Q box hidden menu and turn off WiFi.

To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Go to Network to turn off both bands of WiFi. Confirm before exit.

Repeat the network reset on any minis in the Mini Home menu with the Ethernet connected. Again do not do any WPS and just wait for it to connect.
Once it is connected go into the mini hidden menu (same procedure as above) and turn off both bands of WiFi. Confirm before exit.

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