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Discussion topic: Sky Q upgrade - box

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This message was authored by: LQ2

Sky Q upgrade - box

I received an email to say I had been offered an upgrade to Sky Q -  a Sky Q 1TB box. Requires compatible box connected to broadband (min. recommended speed: SD: 3Mbps; HD: 8Mbps; UHD: 24Mbps).

 

Please can someone advise if the Sky Q 1TB box is the latest box out?  Also i have very poor internet speed with Sky would I have to take out a better broadband package if i go ahead with the upgrade offer?  Thank you

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This message was authored by: nigea99

Re: Sky Q upgrade - box

Posted by a Superuser, not a Sky employee. Find out more

@LQ2 wrote:

I received an email to say I had been offered an upgrade to Sky Q -  a Sky Q 1TB box. Requires compatible box connected to broadband (min. recommended speed: SD: 3Mbps; HD: 8Mbps; UHD: 24Mbps).

 

Please can someone advise if the Sky Q 1TB box is the latest box out?  Also i have very poor internet speed with Sky would I have to take out a better broadband package if i go ahead with the upgrade offer?  Thank you


hi @LQ2 

 

Unfortunately we can't say - there are 2 versions of a 1TB box - one is UHD capable but the other is not - only HD & cannot support more than 1 mini - you would need to discuss with SKY to make sure you both understand which is being offered - see my notes below.

 

Please may I suggest you read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

 

Regarding the broadband speed - for downloads etc and general use your are probably OK - you may just have to wait to watch them (as you would with SKY HD) - the broadband speed is more likely to be an issue with any streaming such a Netflix/Disney+ and now the SKY Sports + app for red button games 

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This message was authored by: LQ2

Re: Sky Q upgrade - box

Thanks for your reply.  We would be looking to get a mini box for another room.

 

This message was authored by: nigea99

Re: Sky Q upgrade - box

Posted by a Superuser, not a Sky employee. Find out more

@LQ2 wrote:

Thanks for your reply.  We would be looking to get a mini box for another room.

 


@LQ2 in which case do you make sure you read the relevant bits in my notes.

 

Any other queries just ask. 

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