Discussion topic: Sky Q upgrade - box
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Message posted on 14 Aug 2024 03:20 PM
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Sky Q upgrade - box
I received an email to say I had been offered an upgrade to Sky Q - a Sky Q 1TB box. Requires compatible box connected to broadband (min. recommended speed: SD: 3Mbps; HD: 8Mbps; UHD: 24Mbps).
Please can someone advise if the Sky Q 1TB box is the latest box out? Also i have very poor internet speed with Sky would I have to take out a better broadband package if i go ahead with the upgrade offer? Thank you
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Message posted on 14 Aug 2024 03:31 PM - last edited: 14 Aug 2024 03:32 PM
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Re: Sky Q upgrade - box
@LQ2 wrote:
I received an email to say I had been offered an upgrade to Sky Q - a Sky Q 1TB box. Requires compatible box connected to broadband (min. recommended speed: SD: 3Mbps; HD: 8Mbps; UHD: 24Mbps).
Please can someone advise if the Sky Q 1TB box is the latest box out? Also i have very poor internet speed with Sky would I have to take out a better broadband package if i go ahead with the upgrade offer? Thank you
hi @LQ2
Unfortunately we can't say - there are 2 versions of a 1TB box - one is UHD capable but the other is not - only HD & cannot support more than 1 mini - you would need to discuss with SKY to make sure you both understand which is being offered - see my notes below.
Please may I suggest you read some notes I have made for people considering switching from SKY +/HD to SKY Q
Regarding the broadband speed - for downloads etc and general use your are probably OK - you may just have to wait to watch them (as you would with SKY HD) - the broadband speed is more likely to be an issue with any streaming such a Netflix/Disney+ and now the SKY Sports + app for red button games
Message posted on 14 Aug 2024 03:57 PM
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Re: Sky Q upgrade - box
Thanks for your reply. We would be looking to get a mini box for another room.
Message posted on 14 Aug 2024 04:07 PM
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Re: Sky Q upgrade - box
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