@Jsquared wrote:
Just happened to me: My Sky Q remote stopped being able to adjust the TV volume, Went through the remote control 1+3 (tried all 15 options) and the 7+9 reset step too. Powered off the Sky Q mini box and re-setup remote. Nothing seems to work - even changed the batteries though the remote was working otherwise..
It started out of the blue in the middle of watching a program - no solution.
Hi @Jsquared
Try rebooting the mini again.
To reboot press Standby on your mini remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your mini remote or if this is not working press the standby button on the front of the mini box (Amber led)
note: some features may take up to 5 minutes to return.
Then, with the mini box on with green led try completly resetting your mini Bluetooth remote again.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the minimbox and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
