Sky Q remote volume button issue

[Jeff+Utley]

Sky Q remote volume buttons have stopped working, any ideas?

[oldfella]

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@Jeff+Utley wrote:
Sky Q remote volume buttons have stopped working, any ideas?

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Hi @Jeff+Utley 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.