07 Apr 2023 10:57 PM
I have tried signing in on the Netflix app and the Amazon prime app and both won't let me play movies on the Sky Q box. Anyone else having this problem?
08 Apr 2023 07:49 AM
Posted by a Superuser, not a Sky employee. Find out more
@Jimishere wrote:
I have tried signing in on the Netflix app and the Amazon prime app and both won't let me play movies on the Sky Q box. Anyone else having this problem?
Hi @Jimishere Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?
11 Apr 2023 02:56 AM
Yes I have the same problem. I can sign in to Netflix & Amazon and view stuff but the minute I hate play I get an error message.
it just be a sky problem for them both to not work. I will try the reboot & see if that works.
29 Jan 2024 07:44 PM
Hi
I've been having streaming issues with Amazon prime on sky Q
if you press the home button then scroll down to settings but do not select
enter 001 then select then highlight refresh all apps that may help
29 Jan 2024 10:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@Justin9 wrote:Hi
I've been having streaming issues with Amazon prime on sky Q
if you press the home button then scroll down to settings but do not select
enter 001 then select then highlight refresh all apps that may help
Helpful, but the last entry in this thread was in April 2023!
30 Jan 2024 08:01 AM
Thank you 😂 I didn't notice the date
04 Apr 2024 09:28 PM
Yes, I keep getting error messages telling me that the video is not for my region?
I've watched half the series already and half way through series 10 when I got the error. Sometimes it just won't play anything.
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