Discussion topic: Sky Q recordings not saving in correct order
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Message posted on 23 Oct 2023 08:23 PM
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Sky Q recordings not saving in correct order
Recordings (especially soaps) have started saving in random order or in various different groups? Is there a solution ?
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Message posted on 23 Oct 2023 08:29 PM
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Re: Sky Q recordings not saving in correct order
@Gra wrote:
Recordings (especially soaps) have started saving in random order or in various different groups? Is there a solution ?
Hi @Gra
This has been a recurring Sky issue but haven't heard of it happening recently.
Rebooting your Q box may stop future issues but unlikely to correct current ones.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
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