My partner and I previously lived in separate houses, both with Sky Q which we were very happy with. We're now moving in together into a new build house. We've been trying without much success recently to get through to someone at Sky to discuss getting the new Sky setup for the new house. It's been an absolute nightmare! I finally managed to talk to someone in (I think) India on Saturday, and he kept me on the phone for TWO HOURS! I could not follow a lot of what he was saying, so just said 'yes' a lot to try and expedite the process and get it done and dusted. I seem to have successfully arranged for our new broadband to be installed. However, I'm not at all sure about the TV side of things. Can anyone help please?
We were wondering whether we should now opt for streaming rather than Sky Q (mainly because the Sky website doesn't mention Sky Q any more, suggesting that it may be becoming obsolete?), but the chap said that he could not discuss the option of streaming with me - if I wanted to do that I would have to call again and talk to someone else. I therefore felt pressurised into opting to continue with Sky Q. Have I made a mistake, and if so, can I change my mind? If someone could please explain the difference between streaming and Sky Q, it would be greatly appreciated.
