Sky Q not received upstairs

[Gill24]

Since having sky q box fitted I am unable to get any freeview  or sky channels upstairs in the bedrooms, which I had when I had the HD box. Have tried re tuning to no avail just says no signal. Has anyone else experienced this problem.

[Daniel0210 · Accepted solution]

@Gill24 

Did you take out a Multiscreen subscription and order a Sky mini box for upstairs or are you just planning to watch what you can on Freeview? 

A 'no signal' message normally comes from your TV. 

[nigea99]

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@Gill24 wrote:

Since having sky q box fitted I am unable to get any freeview  or sky channels upstairs in the bedrooms, which I had when I had the HD box. Have tried re tuning to no avail just says no signal. Has anyone else experienced this problem.

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hi @Gill24 

The SKY Q boxes don't have any RF inputs / outputs that the SKY HD boxes had & engineers tend to just disconnect these from the old HD boxes rather than join them together.

Look at where your HD box and see if you can join the input from your Freeview Aerial to the Cable that routes to your upstairs TV

[oldfella]

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@Gill24 wrote:

Since having sky q box fitted I am unable to get any freeview  or sky channels upstairs in the bedrooms, which I had when I had the HD box. Have tried re tuning to no avail just says no signal. Has anyone else experienced this problem.

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Hi @Gill24 

Looks like you may need a terrestrial Aerial amplifier so that you can connect multiple outputs from your aerial.

Something like this

Readily available from Internet sites.

You connect the TV Aerial to the input and then connect your local TV and the upstairs TV to the outputs.

[Gill24]

@Daniel0210 

No I do not have multiroom but with the old HD box my boys could watch the same sky channel as what I was watching downstairs.

[nigea99]

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@Gill24 wrote:

@Daniel0210 

No I do not have multiroom but with the old HD box my boys could watch the same sky channel as what I was watching downstairs.

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Unfortunately you can't do that easily  with SKY Q - to watch SKY channels you need the Multiscreen add on & a SKY mini box 

See my earlier reply regarding Freeview

[Gill24]

@nigea99 

Thanks

[Godfrey]

@Gill24   if you were willing to restrict the output of your Sky Q receiver to HD quality, then you could pass its HDMI output through a HDMI modulator in order to create a digital CODFM television signal for distribution to the upstairs bedroom televisions. A typical example of a suitable device would be the Triax HDMI to CODFM Modulator, but suitable quality modulators are not cheap.

Godfrey.