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Discussion topic: Voice command slow, sky go unreliable, forgets series links

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This message was authored by: Dimmer1

Voice command slow, sky go unreliable, forgets series links

Voice command slow

sky go unreliable 

series link unreliable 

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This message was authored by: oldfella

Re: Voice command slow, sky go unreliable, forgets series links

Posted by a Superuser, not a Sky employee. Find out more

@Dimmer1 wrote:

Voice command slow

sky go unreliable 

series link unreliable 


Hi @Dimmer1 

First make a note of all Series links.

Then go into the Recordings - Scheduled section scroll right and remove the series link from each scheduled recording. 
Once you are left with a list of Single recordings then delete each one until the scheduled section is completely empty.

Then carry out a Reset Settings in the Q box hidden menu. 

To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

 

Once the Q box is back up and running add back all your series links from the TVGuide.

Assume you are aware that you only set a series link for the very next showing.   Future series links should be added automatically for subsequent showings when the previous one starts recording.

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