Sky Q mini with virgin wifi

[gillsboi]

I've currently moved house and couldn't keep sky broadband so I've had to move to virgin. The mini box at the back of my house is so intermittent and lags a lot. Even through a powerline adapter. I do have a sky booster that I had once before when being on another ISP. Does anybody know how I can connected this somewhere in between the 2 boxes?

many thanks

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can  re-escalate this for you. Thanks.

[gillsboi]

I still need help

[Fergus+MacRoth]

I had similar problems with Wi-fi on my Sky Q minibox (I'm with Virgin, too). Even my main Sky Q box less than 2m away occasionally lost connection.

This probably doesn't help you, but I gave up on Wi-fi and connected everything by Ethernet cable.