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Discussion topic: Sky Q mini issue

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This message was authored by Maxibell This message was authored by: Maxibell

Sky Q mini issue

One of my Sky Q minis has developed a fault, no sound .  How do I get it fixed or replaced?

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This message was authored by Laing1 This message was authored by: Laing1

Re: Sky Q mini issue

Posted by a Superuser, not a Sky employee. Find out more

@Maxibell wrote:

One of my Sky Q minis has developed a fault, no sound .  How do I get it fixed or replaced?


@Maxibell Have you tried rebooting your mini box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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