Sky Q mini connection via mains

[MiBl]

I have recently had to move my Sky Router  next to my SKY Q main box. A SKY Q Mini in another room has a bad wifi signal now.  I was told when SKY Q installed that it could also AUTOMATICALLY connect via the power lines if the signal was bad.  This doesnt appear to happen automatically.   I have seen a post that says you have to disable the the wifi  on the main SKY Q box, but the instructions didnt seem to work.  How can I set up the boxes so that they communicate via mains cables instead of Wifi?

[PandJ2020]

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@MiBl wrote:

 I was told when SKY Q installed that it could also AUTOMATICALLY connect via the power lines if the signal was bad.

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Not true.  (There is a back story about this - but was not implemented)

Sky can supply extenders - I presume they haven't sent you those...?

[MiBl]

An extender is my next port of call as i only changed it yesterday but am sure the original installer said it was possible to connect across the mains and some posts seem to suggest this.

[PandJ2020 · Accepted solution]

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@MiBl wrote:

An extender is my next port of call as i only changed it yesterday but am sure the original installer said it was possible to connect across the mains and some posts seem to suggest this.

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Not without additional hardware.