@Yogi6 wrote:
DPD have lost my new box in transit. They won't start a recovery process with Sky until I have accepted compensation'. I don't want compensation. I want my new box or a replacement. The compensation process involves going through a third party app where they ask everything but your shoe size. Safe to say I backed out of it when it wanted a photo of my passport. I will have to cancel my Sky subscription cos I don't have a box. As it's my only tv-I live alone and am retired-I suppose my Amazon prime will have to do.
@Yogi6 that doesnt sound right
I have escalated this to sky
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https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
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