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Discussion topic: Sky Q mini box

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Avatar for Philip8290
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This message was authored by: Philip8290

Message posted on ‎17 Sep 2025 04:16 PM

Sky Q mini box

I have added UHD so I get HD channels as well ,but for some reason the HD channels aren't working on mini box and won't allow me to watch any recordings that are in HD on the mini box . Main box is fine ?

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎17 Sep 2025 04:21 PM

Re: Sky Q mini box

Posted by a Superuser, not a Sky employee. Find out more
@Philip8290 wrote:

I have added UHD so I get HD channels as well

The UHD subscription does not include HD.  Do you have HD sub?

 

Main box is fine ?

The mini box does not support UHD - is this the issue you're having?

I am just another Sky customer and my views are my own even if you don't like the answers
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