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Discussion topic: Sky mini keeps disconnecting from main sky box

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This message was authored by: Sam0507

Sky mini keeps disconnecting from main sky box

Sky multi room box keeps disconnecting from main box, it will work for a few hours then freeze and say it's lost connection.

 

We have no broadband issues, we have a WiFi boost and have no issues with other devices so it's not a WiFi issue.


Tried multiple resets on both boxes so stuck what else to try next 

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This message was authored by: Tombstone

Re: Sky mini keeps disconnecting from main sky box

I have exactly the same issue. Waiting for a response to your post 🍻

This message was authored by: Chodley

Re: Sky mini keeps disconnecting from main sky box

Posted by a Superuser, not a Sky employee. Find out more

What's a "wifi boost"?

 

which ISP are ypu using? If Sky, which router?

 

 

also - try powerline adapters. Q's wifi is a joke.

This message was authored by: BrizzleTim

Re: Sky mini keeps disconnecting from main sky box

Same issue here. Got 1 box out of 3 that always loses connection overnight. No Wi-Fi issues at it's connected to internet ok it just loses connection to main box and all this after months of rock solid connections. It's so frustrating and I'm at the point of thinking should I go to stream, which after all is whatSky wants us to do anyway.

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