Sky Q mini box won’t work

[Ano]

My sky Q box displaying message " you will be ready to go in a couple of minutes. Your screen will shortly go blank please do not switch off " it has been like that for over 20 minutes 

[Ano]

It's sky Q mini box

[Lolly2505]

Having same issue with mini box were you able to resolve the issue? And how please 

[Laing1]

---

@Lolly2505 wrote:

Having same issue with mini box were you able to resolve the issue? And how please 

---

@Lolly2505 have you tried using the reset button on the back of the mini box and holding it in until the light flashes red on the front ?