27 Nov 2024 01:47 PM
Purchased new uhd tv only to find out sky Q mini box is not compatible with uhd
27 Nov 2024 03:13 PM
Posted by a Superuser, not a Sky employee. Find out more
@SteveS2 wrote:Thanks I realise that but then you have to sign in to each app again pain!
Sure, but only once...
27 Nov 2024 01:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@SteveS2 wrote:
Purchased new uhd tv only to find out sky Q mini box is not compatible with uhd
Sorry that you did not realise this..
It is not really a secret and anyone visiting these groups will find we try to point this out regularly.
SKY mini boxes have not changed since their introduction when UHD was really in it's infancy & the hardware just doesn;t support it
If you really want to get SKY in UHD on your new TV you would need consider switching to SKY Stream but it is a different product and relies on good internet connection
27 Nov 2024 02:00 PM
Thanks I now have good broadband connection having had to switch from sky to get fibre broadband
27 Nov 2024 02:05 PM - last edited: 27 Nov 2024 02:07 PM
Posted by a Superuser, not a Sky employee. Find out moreAs noted, the mini cannot output UHD. (Nor, annoyingly, downscale material to play in HD)
However, depending on the material you want to watch you may be able to use the TV's in-built apps for UHD, e.g. NetFlix.
27 Nov 2024 02:53 PM
Thanks I realise that but then you have to sign in to each app again pain!
27 Nov 2024 03:13 PM
Posted by a Superuser, not a Sky employee. Find out more
@SteveS2 wrote:Thanks I realise that but then you have to sign in to each app again pain!
Sure, but only once...
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