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Discussion topic: Sky Q mini box uhd not compatible

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This message was authored by SteveS2 This message was authored by: SteveS2

Sky Q mini box uhd not compatible

Purchased new uhd tv only to find out sky Q mini box is not compatible with uhd


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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Sky Q mini box uhd not compatible

Posted by a Superuser, not a Sky employee. Find out more

@SteveS2 wrote:

Thanks I realise that but then you have to sign in to each app again pain!


Sure, but only once...

I am just another Sky customer and my views are my own

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This message was authored by nigea99 This message was authored by: nigea99

Re: Sky Q mini box uhd not compatible

Posted by a Superuser, not a Sky employee. Find out more

@SteveS2 wrote:

Purchased new uhd tv only to find out sky Q mini box is not compatible with uhd


@SteveS2 

 

Sorry that you did not realise this..

 

It is not really a secret and anyone visiting these groups will find we try to point this out regularly.

 

SKY mini boxes have not changed since their introduction when UHD was really in it's infancy & the hardware just doesn;t support it

 

If you really want to get SKY in UHD on your new TV you would need  consider switching to SKY Stream  but it is a different product and relies on good internet connection

SteveS2
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This message was authored by SteveS2 This message was authored by: SteveS2

Re: Sky Q mini box uhd not compatible

Thanks I now have good broadband connection having had to switch from sky to get fibre broadband 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q mini box uhd not compatible

Posted by a Superuser, not a Sky employee. Find out more

As noted, the mini cannot output UHD.  (Nor, annoyingly, downscale material to play in HD)

 

However, depending on the material you want to watch you may be able to use the TV's in-built apps for UHD, e.g. NetFlix.

I am just another Sky customer and my views are my own
SteveS2
Topic Author
This message was authored by SteveS2 This message was authored by: SteveS2

Re: Sky Q mini box uhd not compatible

Thanks I realise that but then you have to sign in to each app again pain!

This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Sky Q mini box uhd not compatible

Posted by a Superuser, not a Sky employee. Find out more

@SteveS2 wrote:

Thanks I realise that but then you have to sign in to each app again pain!


Sure, but only once...

I am just another Sky customer and my views are my own
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