Sky Q mini box says please check your subscription entitles you to view this channel

[Nick-J]

My Sky Q mini box has started to display the "Please ensure your subscription entitles you to view this channel on this box" - worked fine until yesterday. Main box is working fine. I have tried all the suggestions of previous questions on this topic - resetting boxes/rebooting/reactivating cards etc but with no success.

Tried to find a contact phone number for help but cannot find one anywhere!

Any help appreciated 

[Greenfingers001]

Hi there @Nick-J , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147