Sky Q mini box replacement

[Paulmccluskey12]

Sky Q mini box broken. Tried resetting 3 times with no luck 

[oldfella]

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@Paulmccluskey12 wrote:

Sky Q mini box broken. Tried resetting 3 times with no luck 

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Hi @Paulmccluskey12 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

[MightyQuinn]

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@Paulmccluskey12 wrote:

Sky Q mini box broken. Tried resetting 3 times with no luck 

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Hi @Paulmccluskey12   Please note you cannot request a replacement Mini box here, on a public forum. I'm afraid that you will need to contact Sky.