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Discussion topic: Sky Q mini box remote controller not working

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Avatar for Bruno2020
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This message was authored by: Bruno2020

Message posted on ‎10 Mar 2023 04:11 PM

Sky Q mini box remote controller not working

My Sky Q mini box controller is not working. It's not a battery issue

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Mar 2023 04:17 PM

Re: Sky Q mini box remote controller not working

Posted by a Superuser, not a Sky employee. Find out more

@Bruno2020 
If your Sky Q remote is definitely broken/faulty , if you follow this link it should allow you to do some troubleshooting and then send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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