Sky Q mini box packaging not arrived.

[Marquita01]

Sky Q mini box packaging not arrived

[Daniel0210 · Accepted solution]

@Marquita01 
As long as you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [31 days for Sky Q] for any loaned equipment they are expecting back.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

[Marquita01]

Thank you