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Discussion topic: Sky Q mini box not working

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This message was authored by: kenazaki

Sky Q mini box not working

My Sky mini box has stopped working. There was no light on the front of the box even though it was plugged into the mains. I tried unplugging it and plugging it back in and had no response. So I tried pressing the reset button on the back of the box and the red light came on. I waited about five minutes before pressing the power button on the remote and when I did I had no response. The red light didn't change to either an amber or green light, Help wanted.

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This message was authored by: Lisa-P1987

Re: Sky Q mini box not working

Posted by a Sky employee

Thanks for escalating this. We’ve sent @kenazaki an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
This message was authored by: Addie15

Re: Sky Q mini box not working

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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