Sky Q mini box not connecting

[rachum234]

We have a sky Q box and it is running perfectly on the BT WiFi we have. The Sky Q mini box however is not picking up a signal, does it have to be Sky WiFi router / extender we use for this or should it be ok with a BT extender being used? 

[oldfella]

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@rachum234 wrote:

We have a sky Q box and it is running perfectly on the BT WiFi we have. The Sky Q mini box however is not picking up a signal, does it have to be Sky WiFi router / extender we use for this or should it be ok with a BT extender being used? 

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Hi @rachum234 

Minis if on WiFi will only connect to Sky Q WiFi mesh.

So that's a Sky Router, the main Q box, a Sky Q booster or another connected mini.

[rachum234]

Thanks! Really appreciate you taking the time!