Discussion topic: Sky Q mini box keeps pausing mid programme. How do I get it fixed please

This message was authored by: Tracey164 · ‎31 Jul 2024

How do I get a new box as it keeps pausing mid programme and it feels like you have to press pause for it to catch up

This message was authored by: Laing1 · ‎31 Jul 2024

@Tracey164 wrote:

How do I get a new box as it keeps pausing mid programme and it feels like you have to press pause for it to catch up

@Tracey164 firstly try rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Sky Q mini box keeps pausing mid programme. How do I get it fixed please

Sky Q mini box keeps pausing mid programme. How do I get it fixed please

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Re: Sky Q mini box keeps pausing mid programme. How do I get it fixed please

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