I subscribed to Disney plus and paid for it but cannot log on,

[SR69]

I used the App to subscribe, money has been taken from my card, and I the next page is to log on to Disney plus, I enter my email address but it is not recognized as I have not had the prompt to log on!

[oldfella]

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@SR69 wrote:

I used the App to subscribe, money has been taken from my card, and I the next page is to log on to Disney plus, I enter my email address but it is not recognized as I have not had the prompt to log on!

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Hi @SR69 

looks like you haven't set up your Account correctly on the Disney plus Website .

See all instructions in following link

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-apps