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Discussion topic: Outstanding order after engineers visit

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This message was authored by Mrsmitch11 This message was authored by: Mrsmitch11

Outstanding order after engineers visit

How long does it take for the order for an completed engineer's visit to clear from my outstanding orders? 

I want to order an upgraded Sky Q box but it won't let me as I have an outstanding order for an engineer's visit from last Saturday.

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This message was authored by Laing1 This message was authored by: Laing1

Re: Outstanding order after engineers visit

Posted by a Superuser, not a Sky employee. Find out more

@Mrsmitch11 wrote:

How long does it take for the order for an completed engineer's visit to clear from my outstanding orders? 

I want to order an upgraded Sky Q box but it won't let me as I have an outstanding order for an engineer's visit from last Saturday.


@Mrsmitch11 may be worth while contacting Sky

 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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