Sky Q mini box broken

[Stephenginny]

Reset button broken and will not switch on via remote . Remote has new batteries. Also switched on and off at wall.  Green light does not appear 

[Stephen+Mourton]

It sounds like something you need to contact Sky about directly on the phone.

[Rob+Hussey]

Sky mini box says updating software been like that last hr plus

[Quoman7]

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@Rob+Hussey wrote:

Sky mini box says updating software been like that last hr plus

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Hi @Rob+Hussey Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with the Mini box