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Discussion topic: Sky Q mini box broken

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Stephenginny
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Sky Q mini box broken

‎23 Jun 2023 09:05 PM

Reset button broken and will not switch on via remote . Remote has new batteries. Also switched on and off at wall.  Green light does not appear 

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Stephen+Mourton
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Re: Sky Q mini box broken

‎24 Jun 2023 07:01 AM

It sounds like something you need to contact Sky about directly on the phone.

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Rob+Hussey
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Re: Sky Q mini box broken

‎24 Jun 2023 08:40 AM

Sky mini box says updating software been like that last hr plus

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Quoman7
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Re: Sky Q mini box broken

‎24 Jun 2023 08:42 AM

Posted by a Superuser, not a Sky employee. Find out more
@Rob+Hussey wrote:

Sky mini box says updating software been like that last hr plus

Hi @Rob+Hussey Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with the Mini box

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